Complaint Channels and Handling Methods 

The Company's internal personnel who make false reports or malicious accusations shall be subject to disciplinary action, and shall be removed from their positions. Upon substantiation, the Company will provide appropriate incentives to the whistleblower.

Complaining channels are presented as follows：

• Acceptance window: A dedicated unit of the Company
• Email: audit@tahtong.com.tw
• Acceptance procedures: After receiving a report, the call center of the Company shall immediately establish an investigation team to investigate the suspected illegal or inappropriate conduct described in the report.
• Response: The Company will keep the identity of the whistleblower and the content of the report confidential, and promise to protect the whistleblower from reporting misconducts that may result in undue treatment, and will reply the investigation result by email.